Wednesday, August 19, 2009

Week 4: Day 3

The next day, my teammates and I had a meeting with Tarik. Tarik is one of Jack’s group members, working directly with the process that Jack mapped out for us last week. We decided to meet with him based on the information gathered from Jack’s sample process map. The meeting with him was very helpful. He spoke clearly, giving us all of the information that we needed to complete the details that Jack overlooked. When we then asked him how to improve the process, he posited the idea that we should develop a system to check on what the next individual who carries on the next step in the process does. He informed us that he knew what they did, but did not have faith in their ability to complete the task. My colleagues and I made eye contact with each other at the same time. We were astonished that he would throw his coworkers under the bus so casually. He then informed us that their names were Shirley and James. His final advice for us was to set-up a meeting with them. When our meeting with Tarik concluded, my teammates and I added Tariks information to Jack’s map while wondering aloud whether or not there was some form of interoffice drama that we were not informed of. Clearly my internship was going to be more entertaining and eventful than I originally imagined.